Delivery Policy

Delivery Policy

Thank you for choosing Thirsty Blooms by Sophie for your floral and gifting needs. We are committed to delivering each arrangement with care and intention. Please review our delivery guidelines below for important information about our process and timing.

1. Ordering & Delivery Timeframes

  • All orders are scheduled for next-day or future delivery.
  • We do not offer same-day delivery at this time.
  • Please place your order in advance to ensure availability for your desired delivery date.

2. Delivery Date Options

  • You may choose your preferred delivery date during checkout.
  • We offer delivery on both weekdays and weekends, depending on availability.
  • While we aim to deliver on the requested day, exact delivery time slots cannot be guaranteed.

3. Delivery Areas

  • We deliver throughout central Houston and surrounding areas.
  • If you’re outside our normal delivery zone, please contact us to check availability and discuss any applicable fees.

4. Delivery Fee

  • A flat fee of $16.50 applies to all deliveries.
  • The delivery fee will be clearly displayed at checkout.

5. How We Deliver

  • All arrangements are hand-delivered by Sophie or a trusted delivery partner to ensure the utmost care.
  • While we strive to deliver on your requested date, unexpected factors such as weather or traffic may cause delays. We will notify you if adjustments are needed.

6. Special Instructions

  • Include any delivery notes during checkout (e.g., gate codes, recipient contact, preferred times).
  • We do our best to accommodate instructions, but specific requests are not guaranteed.

7. Tracking Your Order

  • We currently do not offer live tracking.
  • If you need an update on your delivery, you’re welcome to call or text us.

8. If the Recipient Isn't Available

  • If no one is home, we may leave the arrangement in a shaded, safe place or with a neighbor when possible.
  • If no option is available, we will reach out to coordinate a redelivery, which may include an additional fee.

9. Changes & Cancellations

  • Delivery changes must be requested before the order has been dispatched.
  • Cancellations are subject to timing. Please refer to our cancellation policy or contact us directly.

We take pride in every delivery and aim to provide a smooth, beautiful experience from start to finish. Thank you for allowing us to be a part of your special moments.

Questions? Call or text us at 713-714-6762.

With appreciation,
Thirsty Blooms by Sophie