Thank you for considering Thirsty Blooms by Sophie for your silk and dried floral arrangement needs. To ensure a smooth and personalized ordering process, please review our shipping policy below.
1. Custom Silk and Dried Arrangements:
- Custom silk and dried floral arrangements are available for shipping.
- To place an order for a custom silk or dried arrangement, please make direct contact with us via email or phone. Our contact information can be found on our website.
2. Ordering Process:
- When contacting us to place your order, please provide detailed information about your desired arrangement, including size, color scheme, and any specific requests.
- We will work closely with you to create a unique arrangement tailored to your preferences.
3. Confirmation and Shipping:
- Once your custom silk or dried arrangement is ready and payment has been processed, you will receive an email confirmation.
- This email will include information about the shipment, including the estimated delivery date and a tracking number.
4. Shipping Responsibilities:
- Thirsty Blooms by Sophie is not responsible for lost or damaged packages once they have been handed over to the shipping carrier.
- We take care to package our arrangements securely to minimize the risk of damage during transit.
5. Delivery Timeframes:
- Delivery timeframes for custom silk and dried arrangements will vary based on factors such as the complexity of the arrangement and the shipping destination.
- We will provide an estimated delivery date when confirming your order.
6. Shipping Fees:
- Shipping fees for custom silk and dried arrangements will be calculated based on the destination and the size of the arrangement.
- Shipping costs will be communicated to you before finalizing your order.
7. Return Policy:
- Due to the custom nature of silk and dried arrangements, returns are generally not accepted unless the arrangement arrives damaged or significantly different from the agreed-upon design.
- If you encounter any issues with your shipped arrangement, please contact us within 48 hours of delivery to discuss potential solutions.
We are dedicated to creating exquisite custom silk and dried arrangements for our customers and ensuring their safe delivery. Please remember that Thirsty Blooms by Sophie cannot be held responsible for any issues that arise once the package is in the hands of the shipping carrier.
If you have any questions or concerns about our shipping policy or the ordering process, please feel free to reach out to us via email or phone.
Thank you for choosing Thirsty Blooms by Sophie. We look forward to crafting a unique and beautiful arrangement for you.