Terms of Service

Effective Date: August 25, 2023

Welcome to Thirsty Blooms by Sophie! These Terms of Service ("Terms") govern your use of our website and floral design services. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.

1. Our Services

We provide handcrafted floral arrangements and design services. Due to the unique nature of our offerings, colors, sizes, and final arrangements may vary from photos shown.

2. Placing an Order

• Availability: All orders depend on product availability. We may make substitutions of equal or greater value when necessary.
• Accuracy: Please double-check your delivery and contact information. We are not responsible for delays or missed deliveries due to incorrect details.
• Payment: Orders must be paid in full at checkout. We accept most major credit and debit cards, as well as other secure payment options.

3. Order Confirmation

Once your order is submitted, you’ll receive a confirmation email. This confirms receipt but not acceptance. A second confirmation will follow once your order is processed and scheduled.

4. Cancellations & Refunds

Cancellations or changes must be made at least 24 hours before your scheduled delivery or pickup. For more details, see our Refund Policy.

5. Intellectual Property

All content on this site—including photos, text, logos, and designs—is owned by Thirsty Blooms by Sophie. Do not copy, distribute, or reuse any content without written permission.

6. Website Use

You agree not to misuse our site, including attempts to interfere with functionality, breach security, or post harmful content.

7. Limitation of Liability

We do our best to ensure reliable service, but we cannot guarantee our site will be free from errors or interruptions. We are not responsible for damages arising from your use of the site or services.

8. Indemnification

You agree to hold Thirsty Blooms by Sophie harmless from any claims, losses, or liabilities related to your use of our site or services.

9. Changes to These Terms

We may update these Terms occasionally. Revisions will be posted here, and continued use of our services means you accept the new terms.

10. Contact Us

If you have any questions, feel free to reach out via our Contact Page.